lion78Privacy Policy

This page describes what we collect when you use lion78 and how we keep that data protected. We at lion78 take your privacy seriously and are transparent about the information we gather, how we use it, and the choices you have.

Our platform operates in supported jurisdictions across Southeast Asia, with a focus on Indonesia and regional markets. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), or place bets on football, live-dealer tables, or slot games, we collect certain personal and transactional data. This policy explains what happens to that information.

We undertake to handle your data in line with applicable privacy law and our own commitments to security. If you have questions about how we process your information, contact our support team.

What We Collect on lion78

We collect data in three categories: account information, transactional records, and behavioural signals. When you register on lion78, we ask for your email, phone number, full name, date of birth, and address. We use this to verify your identity and comply with anti-money-laundering rules. We also collect your payment method details—your e-wallet account or bank account number—so we can process deposits and withdrawals.

During gameplay, we log your bets, wins, losses, and the games you play. We track your login times, device type, IP address, and browser information. We also record your interactions with our customer support team, including chat transcripts and email exchanges. This data helps us detect fraud, improve our platform, and respond to your requests.

We also use cookies and similar tracking technologies. These help us remember your preferences, keep you logged in, and measure how you use lion78. You can control cookie settings in your browser, though some features may not work if you disable them.

How We Use Your Data

We use your information to run lion78—to process your deposits and withdrawals, settle your bets, and send you account statements. We also use it to verify your identity, prevent fraud, and comply with legal obligations. If you deposit via DANA, e-wallet, or mobile banking, we share your transaction details with those payment providers so they can complete the transfer.

We may also use your data to improve our platform. For example, we analyse which games are popular in Jakarta, Surabaya, and Bandung so we can tailor our offerings. We may send you emails about new features, promotions, or changes to our terms—but only if you have opted in. You can unsubscribe from marketing emails at any time.

We do not sell your personal data to third parties. We do share it with payment processors, fraud-detection services, and legal authorities when required by law. Our servers may sit outside your jurisdiction; by using lion78, you consent to that transfer.

Your Rights and Choices

You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you by contacting our support team. If you believe your data is inaccurate, you can ask us to update it. You also have the right to object to certain uses of your data, such as marketing emails or profiling for fraud detection.

If you wish to close your lion78 account, we will delete most of your personal data within a reasonable timeframe. However, we may retain transaction records and identity documents for legal and compliance purposes. We will not use your data for marketing or analytics after account closure.

Data retention

We keep account data for as long as your account is active, plus seven years for regulatory compliance.

Third-party processors

Payment gateways, email providers, and analytics tools may process your data on our behalf under strict confidentiality agreements.

Cookies

We use session cookies (deleted when you log out) and persistent cookies (stored for up to one year) to enhance your experience on lion78.

Contact and Updates

If you have questions about this privacy policy or how we handle your data, you can reach our support team through the contact form on lion78. We aim to respond to data-access requests within 30 days. We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. By using lion78, you acknowledge that you have read and understood this privacy policy and agree to our data practices.

For specific questions about your account, deposits, withdrawals, or gameplay on lion78, please contact our support team directly.