lion78 Casino & Sportsbook Terms

We at lion78 operate an online gaming and sportsbook platform available where local law permits. Our service spans supported jurisdictions across Southeast Asia, with a primary focus on Indonesia and regional markets. This page sets out the terms under which we provide access to our platform, handle your account, process deposits and withdrawals, and resolve disputes.

When you join lion78, you agree to these terms. We've designed them to be clear about what we do, what we expect from you, and how we protect both your account and our platform. Our commitment is to keep your experience straightforward and secure, from your first login through every transaction.

Our services are available only where applicable law permits. You are responsible for verifying that your access and use of lion78 comply with the laws of your jurisdiction.

Account Opening and Verification on lion78

To open an account with us, you provide your email, create a password, and complete identity verification. We require a valid national ID or passport, proof of address (utility bill or bank statement), and a phone number. This process—known as KYC (Know Your Customer)—is how we confirm who you are and protect against fraud.

Once you submit your documents, our team reviews them within standard processing windows. We may ask for clarification or additional proof if information doesn't match our records. Until verification is complete, you can browse our platform but cannot deposit or withdraw funds. We take data security seriously; your documents are encrypted and stored securely, never shared with third parties without your consent.

You must be of legal age in your jurisdiction to hold an account. You agree not to create multiple accounts or use false information. If we discover duplicate or fraudulent accounts, we reserve the right to suspend them and forfeit any balance.

Deposits, Withdrawals, and Payment Methods

We at lion78 support deposits and withdrawals through six e-wallets—DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet—and four major Indonesian banks: mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly for e-wallets; bank transfers may take one to two business days depending on your bank's processing time.

To deposit, log into your account, select your preferred payment method, and follow the on-screen prompts. For mobile banking, you can scan the code with your phone's camera or banking app for a quick top-up. For bank transfers, we provide a unique virtual account number; use this number as your reference so we can match your deposit to your account.

We do not charge fees for deposits or withdrawals. However, your bank or e-wallet provider may apply their own charges; check with them directly. Minimum and maximum deposit and withdrawal amounts apply; these are displayed in your account settings.

Bonus Terms and Conditions

From time to time, we at lion78 offer welcome bonuses, deposit matches, or promotional credits to new and existing players. Any bonus we offer comes with specific terms: a minimum deposit amount, a playthrough requirement (the number of times you must wager the bonus before you can withdraw it), and eligible games or markets.

Bonuses are credited to your account automatically or upon request, depending on the promotion. They are separate from your cash balance and cannot be withdrawn directly. Once you meet the playthrough requirement, any remaining bonus balance converts to cash and becomes withdrawable.

We reserve the right to cancel or modify bonus offers at any time. If we suspect abuse—such as placing bets solely to clear a bonus without genuine play intent—we may forfeit the bonus and any winnings associated with it.

Dispute Resolution and Contact

If you believe there is an error in your account or a transaction, contact our support team. We maintain English support and aim to respond to inquiries within standard business hours. Provide as much detail as possible: your account email, the date and time of the transaction, and a description of the issue.

We investigate disputes fairly and transparently. If we find an error on our side, we correct it immediately. If the issue stems from your payment provider or a network delay, we work with them to resolve it. Our goal is to settle disputes quickly so you can continue enjoying lion78 without interruption.

For players in Jakarta, Surabaya, Bandung, and other major Indonesian cities, our support team is familiar with local payment systems and can guide you through any regional issues. We also recognize major holidays like Idul Fitri and Idul Adha, during which response times may be slightly longer.

Jurisdiction and Applicable Law

We at lion78 operate under the laws of our licensed jurisdiction. Our platform is available only in jurisdictions where online gaming and sportsbook services are permitted by local law. You are solely responsible for determining whether access to and use of lion78 is legal in your location.

If you access lion78 from a jurisdiction where such services are prohibited, you do so at your own risk. We reserve the right to suspend or terminate your account if we determine that you are accessing our platform from a restricted jurisdiction.

These terms are governed by the laws of our licensed jurisdiction. Any disputes arising from your use of lion78 shall be resolved according to those laws and our dispute resolution process outlined above. By using our platform, you consent to this jurisdiction and agree not to pursue legal action in any other forum.